Privacy Policy

Information Collection Practices

When you interact with our platform, we gather different types of information to create your personalized learning experience. Some data comes directly from you — things you type into forms or choices you make in your profile settings. Other information gets collected automatically as you navigate through courses and interact with educational content.

The information we collect falls into several categories, each serving specific purposes within our educational ecosystem. We've organized these categories below to help you understand what we're collecting and why it matters for your learning experience.

Personal Information You Provide

• Registration Details include your name, email address, and password when you create an account. We need these basics to set up your profile and give you secure access to courses and learning materials.
• Profile Information covers optional details like your educational background, career interests, and learning goals. This helps us recommend relevant courses and tailor content suggestions to match your objectives.
• Payment Data gets processed when you purchase courses or subscriptions. While we collect billing information, sensitive payment card details are handled directly by our payment processors for your security.
• Course Submissions encompass assignments, projects, forum posts, and quiz responses you submit throughout your learning. These help instructors assess your progress and provide meaningful feedback.

Automatically Collected Information

• Usage Analytics track how you move through our platform — which courses you view, how long you spend on video lectures, and which resources you download. This data reveals patterns that help us improve course design and user experience.
• Device Information includes your browser type, operating system, IP address, and device identifiers. We use this technical data to ensure our platform works smoothly across different devices and to detect suspicious activity.
• Cookie Data stores small pieces of information on your device to remember your preferences, keep you logged in, and analyze platform performance. You can control cookie settings through your browser, though some features might not work properly without them.
• Learning Progress Metrics document your completion rates, quiz scores, time spent per module, and achievement milestones. These measurements power your progress dashboards and help instructors understand how students engage with content.

How We Use Your Personal Data

Your information serves multiple purposes across our platform, all aimed at delivering quality education and maintaining a secure learning environment. We process your data to fulfill our commitment to you as a learner — creating your courses, tracking your progress, and responding to your questions when you need support.

Beyond the basics of running the platform, we analyze aggregated data to spot trends and make improvements. For instance, if many students struggle with a particular lesson, that signals us to refine the content or add supplementary materials. We also use your data to comply with legal requirements and protect both you and other learners from fraud or misuse.

Third-Party Data Collection

Running an online education platform requires partnerships with specialized service providers who handle specific technical functions. These third parties may collect and process information about your interactions with our platform, though they're contractually obligated to protect your data and use it only for agreed purposes.

We're selective about our partners, choosing services that meet high security standards and share our commitment to privacy. While we don't control these external platforms completely, we monitor their practices and require them to handle your information responsibly.

• Analytics Providers help us understand platform usage through tools that track page views, user flows, and engagement metrics. These services create aggregated reports about how students interact with courses, though they may place cookies on your device to collect this data.
• Payment Processors handle financial transactions when you purchase courses or subscriptions. They collect and process payment card information directly, keeping this sensitive data separate from our main systems for enhanced security.
• Content Delivery Networks speed up video streaming and file downloads by distributing educational content across global servers. They may log your IP address and access times as part of their delivery optimization.
• Communication Services power our email notifications, in-platform messaging, and discussion forums. These providers process message content and delivery metadata to ensure reliable communication between instructors and students.
• Cloud Infrastructure stores your account data, course materials, and learning progress on secure servers managed by hosting providers. These partners maintain the physical and digital security of the infrastructure that runs our platform.

Links to Third-Party Websites

Throughout our courses, instructors may reference external resources, articles, or tools that exist outside our platform. When you click these links, you're leaving Ledgionex-project and entering another website with its own privacy practices and data collection methods. We don't control what information these external sites gather or how they use it — that's governed by their individual privacy policies.

We encourage you to review the privacy statements of any third-party sites you visit through our platform. While we try to link only to reputable educational resources, we can't guarantee their data handling practices or take responsibility for their content.

Data Protection and Confidentiality

Protecting your information requires multiple layers of security working together to prevent unauthorized access, data breaches, and misuse. We've built our platform with security as a foundation rather than an afterthought, incorporating protections at every level from network infrastructure to application code.

Our security measures balance robust protection with platform usability — we want you to feel safe without jumping through excessive hoops to access your courses. That said, no system is completely impenetrable, and we continuously update our defenses as new threats emerge and technology evolves.

User Data Control Rights

You maintain certain rights over the personal information we hold about you. These rights reflect our belief that you should control your own data — deciding what we keep, correcting inaccuracies, and even requesting deletion when you're done with our platform. Different privacy laws grant different specific rights, but we generally honor common data control requests regardless of where you're located.

Exercising these rights usually involves submitting a request through your account settings or reaching out through our designated channels. We verify your identity before processing requests to prevent unauthorized people from accessing or modifying your information. Some requests might take time to fulfill completely, especially if we need to balance your rights against legal obligations or legitimate business needs.

• Access Rights let you request a copy of the personal data we've collected about you. We'll provide this information in a readable format so you can review what we have on file.
• Correction Rights allow you to update inaccurate or outdated information in your profile. You can often make these changes directly through account settings without needing to submit a formal request.
• Deletion Rights enable you to ask us to remove your personal information from our systems. We'll honor these requests except where we need to retain data for legal compliance, fraud prevention, or completing transactions you've initiated.
• Data Portability means you can request your information in a structured format that's easy to transfer to another service. This helps you switch platforms without losing your learning history and progress records.
• Objection Rights give you the option to oppose certain types of data processing, particularly for marketing purposes. We'll respect these objections unless we have compelling reasons to continue processing that override your interests.

Updates to Our Privacy Policy

Privacy practices aren't static — they evolve as we introduce new features, adopt different technologies, or respond to changing legal requirements. When we modify this policy, we'll update the text and notify you through appropriate channels depending on how significant the changes are. Minor updates might just appear on this page, while major revisions could trigger email notifications to ensure you're aware of important shifts in our data practices.

We encourage you to review this policy periodically even without prompts from us. Staying informed about how we handle your data helps you make educated decisions about your continued use of our platform and the information you choose to share.

Data Protection Compliance

Our privacy practices align with major data protection frameworks around the world, including standards that govern how educational institutions and online service providers should handle personal information. We stay current with evolving privacy laws, adjusting our procedures to meet new requirements as they take effect in different regions.

Compliance isn't just about checking legal boxes — it reflects our genuine commitment to respecting your privacy rights and handling your data responsibly. We work with legal advisors and privacy professionals to ensure our practices meet both the letter and spirit of applicable regulations.

Supplementary Guidelines

Certain features or user groups may be subject to additional privacy terms beyond this general policy. For example, courses targeting younger learners might have extra protections for student data, while corporate training programs could involve separate agreements with organizations that enroll their employees. Specialized services like proctored exams or certification programs might also require specific data handling procedures explained in supplementary documents.

When these additional guidelines apply to you, we'll make them available through the relevant course pages or your account portal. These supplementary policies work alongside this main privacy statement, adding specific provisions without contradicting our core commitment to data protection.